Contact Us

Contact Us

Customer Service

Call Center:
9200 22639
From outside the Kingdom:
(+96611) 292 6666

Direct Sales

Please send your Name, Mobile number and City.
Our sales team will contact you soon.

Membership Rewards

Call Center:
9200 22639
From outside the Kingdom:
(+96611) 292 6666

Platinum Services

Toll free number:
800 119 5555
From outside the Kingdom:
(+96611) 407 1999
Fax:
(+96611) 291 0642

Corporate Services

Call Center:
92002 6391
From outside the Kingdom:
(+96611) 292 6661

Merchant Services

Call Center:
9200 22639
From outside the Kingdom:
(+96611) 292 6666

Authorization

Toll free number:
800 124 2230
From outside the Kingdom:
(+96611) 292 6664

Mailing Address

American Express Saudi Arabia
P.O. Box: 6624
Riyadh 11452
Kingdom of Saudi Arabia

Office Hours

Riyadh Front Office:
9:00 am to 5:00 pm
RDC (Ra'idah Digital City) – Riyadh:
9:00 am to 5:00 pm
Jeddah Front Office:
9:00 am to 5:00 pm
Dhahran Front Office:
9:00 am to 5:00 pm
Aramco Office-Midra:
9:00 am to 4:30 pm
Aramco Office-Mujamma:
9:00 am to 4:30 pm
Ramadan Working Hours:
10:00 am to 4:00 pm

Office Locations

Click here to view office locations

Card related Sharia Queries

For Card related Shari’a queries, please send your questions to

Collections

Contact Numbers
(+96611) 2926762
(+96611) 2926763
(+96611) 2926764
Work Timings:
Sun -Thu
7:30 am to 3:30 pm

Cardmember Offers

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Express ® Cardmembers

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Blue from American Express®

Blue from American Express®

The American Express® Gold Credit Card

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The American Express® Card

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The American Express® Platinum Credit Card

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Alfursan American Express Credit Card

Alfursan American Express Credit Card

The Etihad Guest American Express® Gold Credit Card

The Etihad Guest American Express® Gold Credit Card

The Etihad Guest American Express® Platinum Credit Card

The Etihad Guest American Express® Platinum Credit Card

The American Express® Gold Card

The American Express® Gold Card

The Platinum Card®

The Platinum Card®

American Express® Business Card

The American Express® Business Card