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| Terms and Conditions |
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| Eligbility |
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- The Membership Rewards Programme ("Programme") is available
to Basic Personal Card, Gold Card, Gold Credit Card, Platinum Card,
Platinum Credit Card and Business Cardmembers and other Cards that Amex
(Saudi Arabia) Limited (”Amex”) may issue from time to time.
Basic Corporate Cardmembers may also enrol in the Programme unless their
company has chosen not to participate in the Programme. Supplementary
Cards will automatically be included with the Basic Card on enrolment.
Supplementary Cards cannot be enrolled separately from the Basic Card.
- Enrolment is free for the first year. There is a US$ 25 annual fee
for participation in the Programme, except as otherwise provided below.
There is no fee for the Programme for Platinum Cardmembers. For Corporate
Cardmembers who enrol their Corporate Card in the Programme, the annual
fee is US $50. Basic Cardmembers may enrol all their American Express
Card accounts of the types listed above in the Programme ("Linked
Accounts"). Enrolled Corporate Cards from the same company cannot
be pooled into one Membership Rewards Programme Account. Any points
earned by a Corporate Card shall accrue to the respective Corporate
Cardmember, and not the Corporate Account.
- The annual fee for the Programme will be billed to the Cardmembers
account on the enrolment date, and thereafter, automatically each year
on the enrolment date anniversary, and is not refundable. The enrolment
date will be considered the first day of the month in which the Programme
enrolment application processing is completed by Amex.
- All Linked Accounts must be in good standing (i.e. not overdue or
in collection) at the time of enrolment. Any Card account which is not
in good standing at the time of enrolment will not be eligible for enrolment
in the Programme.
- All Linked Accounts must be billed in US Dollars or Saudi Riyals to
be eligible for enrolment in the Programme.
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| Accrual of Membership Rewards points ("points") in the programme. |
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- Each Card enrolled in the Programme will accrue one point in their
Programme account for every eligible US Dollar 1 or SR 3.75 charged and
billed on the Cardmembers Linked Accounts.
- The Cardmember will not accrue points in his/her Programme account
for the US Dollar or Saudi Riyal amount of any charge processed and
billed by Amex prior to the enrolment date.
- Points accrued in a Cardmember's Programme account for any given year
will be carried forward on the enrolment date anniversary provided all
other conditions set out herein have been met.
- Eligible charges do not include the following:
| Cash Advance Services |
Service Charges, Fees and Adjustments |
| Express Cash and ATM withdrawals |
Service Charges |
| American Express Travellers Cheques |
Late Payment Fees and Referral Charges |
| Foreign Exchange |
Annual Fees |
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Debit and Credit Adjustments |
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Fees on Returned Payments and Cash Withdrawals |
- Points accrued in any Programme account do not constitute property
of the Cardmember and are not transferable by operation of law or otherwise
to any person or entity and cannot be transferred to any other Programme
account.
- Credits posted to a Cardmember's Linked Account (other than Cardmember
payments received), including those arising from returned goods or services,
will reduce the points accrued in the Cardmember's Programme account.
- Points accrued in the Programme account have no cash or monetary value.
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| Converting or Redeeming points |
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- Points accrued in the Cardmember's Programme account may be converted
into any one or more frequent flyer programmes of participating airlines
or converted into frequent guest points of participating hotels. The
Cardmember must first join or be a member of the relevant frequent flyer
or frequent guest programme(s) prior to requesting conversion. Enrolment
in such programme(s) is the Cardmember's responsibility.
- A Cardmember may convert points in their Programme account to programmes
of participating airlines and hotels, in the points increments indicated
in the Programme communications.
- Cardmembers are subject to and must comply with the terms and conditions
of the frequent flyer/guest programmes of the participating partners'
programmes in which they are enrolled and the terms and conditions of
the vouchers issued.
- Amex assumes no responsibility for points converted from a Cardmember's
Programme account into a participating partner's programme or for the
actions of any participating partner. American Express assumes no responsibility
for the provision of goods and services by participating partners in
relation to a Cardmember's use of vouchers or otherwise.
- Any reward available in the Programme is subject to change with or
without notice.
- The Cardmember insurance programmes listed below will not apply to
flights taken with frequent flyer tickets, even if such tickets were
obtained by using points converted from a Programme account. Insurance
coverage will only be activated pursuant to the terms and conditions
of such coverage.
- Travel Accident Insurance
- Travel Inconvenience Insurance
- Personal Liability
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| Rewards |
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- All Rewards are subject to availability. Certain Rewards are available
only during the time periods described in the Programme communications.
Certain restrictions apply to Rewards. Terms and conditions of each
Reward are set forth in Programme Communications. Merchants participating
in the Programme are subject to change. Some Rewards have limited availability.
- Redeemed Rewards are not refundable, exchangeable, replaceable, redeemable,
or transferable for cash, credit other Rewards, or points under any
circumstances.
- By redeeming Rewards, the Cardmember releases Amex and its parent,
subsidiaries, and affiliates from any and all liability regarding the
redemption or use of Rewards, or other participation in the Programme.
- Rewards must be redeemed in accordance with Programme communications.
Amex and participating merchants are not responsible for replacing lost,
stolen, or mutilated certificates.
- Amex reserves the right to modify or cancel any Reward at any time.
- Any additional travel or accommodation arrangements made in connection
with any Reward will be the sole responsibility of the Cardmember.
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| Certificates |
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- Membership Rewards certificates and vouchers (collectively "Certificates")
may not be combined with any other promotional offers from Amex or participating
merchants.
- Certificates are valid at participating merchants only, until the
expiration date printed on the front of the Certificate.
- Certificates must be surrendered at redemption, and no photocopies
of Certificates will be honoured.
- Fulfillment of the Certificates is the sole responsibility of the
participating merchant, not Amex.
- Certificates are not valid toward previous purchases, and cannot be
used as payment on existing account balances with either the participating
merchant or Amex. Certificates have no other cash value.
- Certificates are not transferable unless otherwise noted on the certificate.
- Certificates are void where prohibited by law.
- Unless otherwise stated on the Certificate, Certificates for Rewards
offered do not include any taxes, which are the sole responsibility
of the Cardmember.
- Use of any Certificate is subject to any additional restrictions listed
on the Certificate.
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| Programme Account |
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- Points accrued in the Cardmember’s Programme account may be converted
to a participating frequent flyer/guest programme or otherwise redeemed
provided that the Cardmember’s Programme account has not been cancelled
or terminated by Amex or the Cardmember (except as provided below) at
the time of conversion request and all of the enrolled Linked Accounts
are in good standing. If any Linked Account is not in good standing,
the Cardmember’s enrolment in the Programme may be cancelled or
points accrued in the Programme account may be forfeited. A Cardmember’s
enrolment in the Programme will be be cancelled and points accrued in
the Programme account forfeited if the Cardmember has at any time failed
to adhere to the Cardmember Agreement.
- If for any reason Amex cancels any Linked Account(s), any points
accrued in the Programme account will be forfeited. If Amex reinstates
the Linked Account(s) within six months of cancellation, any points
accrued in the Cardmember’s Programme account may be redeemed,
provided all other conditions set out herein have been met.
- If a Cardmember has more than one American Express Card account enrolled
in the Programme, voluntarily cancels any Card account, and keeps at
least one American Express Basic Card account enrolled in the Programme,
any points accrued in the Programme account as a result of charges billed
to the cancelled Card account will remain valid in the Programme account
provided all other conditions set out herein have been met.
- If a Cardmember voluntarily cancels enrolment in the Programme or
cancels all Linked Accounts enrolled in the Programme, but keeps at
least one American Express Card, the Cardmember will have up to six
months in which to re-enrol in the Programme in order to reactivate
any points previously accrued in the Programme account prior to such
cancellation. Such points will then be available for redemption.
- If a Cardmember cancels all Linked Accounts and cancels all Cards
issued by Amex, all points accrued in the Programme account will be
forfeited immediately.
- Once accrued points in a Cardmember's Programme account have been
redeemed, the points cannot be converted back into the Cardmember's
Programme account.
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| General |
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- Amex reserves the right to terminate the Programme at any time. Amex
also reserves the right to change the Programme terms and conditions
at any time including but not limited to points required for any Reward.
- The request for redemption must be made by the Basic Cardmember. Basic
Cardmembers must initiate a request for redemption of points by calling
Amex toll free at 800 124 2229, sending a fax to +966 (1) 474 9008, sending an email to membership.rewards@americanexpress.com.sa or writing
to Amex (Saudi Arabia) Limited, Membership Rewards, P.O. Box 6624, Riyadh
11452, Saudi Arabia.
- Fraud or abuse relating to the accrual of points in the Programme
or conversion of points may result in forfeiture of accrued points as
well as cancellation of a Cardmember's Programme account and any American
Express Card account.
- Amex’s failure to enforce a particular term or condition does
not constitute a waiver of that term or condition by Amex.
- All questions or disputes regarding eligibility for the Programme
or the eligibility of points for accrual or conversion of points will
be resolved by Amex at its sole discretion.
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