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Contents Account Set up Processing and submitting transactions When the Cardmember is present When the Cardmember is not present Processing credit Submitting charges and credits Fraud prevention Disputes and chargebacks Addtional information The value of accepting American Express Cards Important contacts Submitting charges and credits The submission/reconciliation process varies extensively depending on the terminal product. Ensure your electronic POS terminal has successfully submitted all American Express transactions on a daily basis. For more details, please contact your electronic POS provider. Submit all charges and credits within seven days of the goods or services being provided or goods being returned.

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