The objectives of the American Express Company from its inception has been to deliver valuable services that provide security, convenience and a sense of confidence to customers.

Satisfying these needs of people involved in an increasingly complex world requires the highest levels of integrity and reliability. Therefore, a set of values has been established throughout the company that reflects our ability to meet such requirements.

All our activities and decisions must be based on, and guided by, these values:

• Placing the interests of clients and customers first.
• A continuous quest for quality in everything we do.
• Treating our people with respect and dignity.
• Conduct that reflects the highest standards of integrity.
• Teamwork -- from the smallest unit to the enterprise as a whole.
• Being good citizens in the communities in which we live and work.